“Eric was a great help in guiding us as we struggled with the very difficult decision to transition our friend and family member into residential care,. It was particularly stressful given the pandemic. Eric also provided assistance with contacting other related resources that emerged during the decision making process. Even after her move and Eric’s role was essentially over he followed up with the facility to check on the adjustment of our friend/family member. This was reassuring since we could not visit her. I highly recommend Eric.”